Growing Revenue Through Telesales

Telephone sales are a powerful way to grow revenue.  Well-equipped and well prepared inside sales people reach and convert prospects rapidly and economically.  Telesales operations can be started quickly, perfected in pilot mode with minimal investment, and then scaled quickly either in-house or outsourced.  Many firms have found this to be an optimal path to growth and prosperity.  Like other powerful business tools, telesales can propel a firm upward.  Achieving this potential is not easy however and failure is the norm.  Sometimes failure results from overestimating the value proposition but other times failure merely reflects avoidable sales execution errors.  How does one get started?  What traits make a person right for telesales?  What equipment is needed?  What to do when early results are disappointing?

Jeff Feuer, President, co-founded Customer Solutions Group and it’s InsideSalesLab (www.InsideSalesLab.com) in 1993.  The InsideSalesLab assists startups and other firms to rapidly commercialize their products and services by discovering the most cost effective path to customer acquisition.  The InsideSalesLab accomplishes this through carefully controlled testing of competing offers and pitches, to a variety of prospect audiences.  Mr Feuer has over 25 years experience designing, implementing, and managing comprehensive sales and customer service operations.  Prior to joining Customer Solutions Group, Jeff was Vice President at CUC International, a publicly traded consumer marketing company, where he created numerous startup businesses and line-managed inside sales centers of up to 100 persons.  Before joining CUC International, Jeff was a member of The Boston Consulting Group where he developed business plans, start up analysis, and operational assessments for Fortune 500 companies.  Jeff is a cum laude graduate of the University of California at Los Angeles and earned his MBA from Harvard Business School in 1987.

For your convenience LA CEOs will be held the first Thursday of the month at 8am at this location, Confirmed RSVP is required. This is not a networking event. It is for CEOs only. Service providers will be asked to leave. Please only provide business cards upon request.